Exchange Policy

Exchange Options:

*NO EXCHANGE OF SALE / CLEARANCE SHOES*

We have 7 days exchange policy for any unworn/ un-used shoes in their original fresh condition packed in Ovolo box.

Option 1)
Visit our outlet to get the shoes exchanged

Exchange Charges: 0

Option 2)
-Pack the parcel back into the box
-Send the shoes back to our address and share booking number
- We will issue a CODE once we receive the shoes back.
- You can order anything from our website using that code of the amount of the shoes you sent us back
- Delivery charges will be paid by customer

-Address
Shop name: OVOLO SHOES
Building 43-C,
Main Tariq Road
Liberty Signal, Next to Gul Ahmed
Karachi
0307-0087839

Option 3)

***Only for major cities***
Confirm another size for exchange
We will send courier company to pick shoes from your home and in exchange give your new order at your home

Exchange Charges: Rs.500

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-ALL EXCHANGE WILL BE PROCESSED ON CALL AT 0307 0087839

***NO EXCHANGE OF SALE / CLEARANCE SHOES***

***7 days exchange policy***